Thursday, 4 August 2016

What is Customer Segmentation?

  • The practice of dividing a company customers into groups. The goal of segmenting customers is to decide how to relate to customers. 
  • The Importance of Customer Segmentation
  • The large amount of data available on customers a customer segmentation analysis allows  to identify discrete groups of customers.  
  • Marketing communications
  • Target prospects with the greatest profit potential
  • Optimize your sales-channel mix
  • Develop new products
  • Develop differentiated customer servicing & retention strategies
                      


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